BEST INTERNSHIP IN IN INDIA

Envistream EduSkill is providing an online internship on Digital Marketing in which you will learn Google Adwords, SEO, Facebook Marketing.

It is practically designed to meet your career goals. Digital marketing programme is structured for freshers as well as working professionals. Learn the fundamentals of digital marketing with Envistream EduSkill, and grow your business or career. During Campus selection or Interview, it is expected that the candidate must have prior knowledge for Digital Marketing. It increases the skill set to showcase in your resume.

At the end of Internship, students are taught how to prepare Internship report. They work on their strengths and weaknesses. The Internship certificate that we provide is valid throughout the world as Envistream EduSkill is registered under IAS, International Accreditation Service. Envistream EduSkill is also officially partnered with GoDaddy Academy.

Call center Types

Learn different types of call centers and how to serve the customer.

Business Etiquettes

Learn social and business behavior, practices and how to impliment it profectionally.

Objection Handling Techniques

Learn how to handle any rigid customer and solve their querry.

Good Customer Service

Learn How Customer service is beneficial to customer, employees and company.

Course Content

BPO And KPO Course

Courses And Programs What We Offer!!!!

BPO And KPO Course Syllabus

Module 1: Introduction to Customer Service

Definition of Customer service for a Product for a company.

Definition of customer service.
What all the ways to communicate with customer.

Why Customer service is required for a Product for a company.

Types of customers we interact
Definition of A general queries

How Customer service Help employees to tell about Their Product.

What all the steps involved in satisfying the customer

What are advantages of Good Customer Service?

How Customer service is beneficial to customer, employees and company.

What is a Bpo?
strong>What is the meaning of customer care executive?
What is meant by Kpo?
What is the meaning data analyst or data processing executive?
How does data processing executive?

Module 2: Business Etiquettes

Definition of etiquettes
How etiquettes help employees to resolve the Queries, Complaints, Feedback of the customer?
Probing techniques &, rapport building
Objection Handling Techniques (Solving Complaints)

Why does customer is required to a company?
Why customer satisfaction is required in a company?
What all the objections do the agent get in satisfying the customer?
How to solve the objections in customer service?

How etiquette Helps Showing Product Quality, Type of service Companies Provide.
For the betterment of Employees and Business Expansion.